Published on 28/06/2021 by Profilable Team
Profilable’s mission is to help entrepreneurs create a professional website quickly and easily, offering services and tools designed with some of the best practices and approaches in digital products design and development.
In this sense, it is essential for us to respect privacy and protect the personal information of people who use Profilable. On this page, we clarify aspects about the privacy and personal data of people who use our services.
This document may be updated from time to time. Therefore, we suggest that you read it regularly. If you have any questions or suggestions, feel free to send an email to email@example.com.
1. Parties definition
PLATFORM refers to Profilable platform (profilable.com) under the responsibility of the company Lefty Ventures Desenvolvimento de Produtos e Negócios Digitais Ltda, a legal entity registered in Brazil. USER refers to the person registered on the PLATFORM who has a User Account. VISITOR refers to the person who accesses public pages (those available without the need for authentication) hosted by the PLATFORM.
2. Personal data collected
|Full name||Sign up form||Account creation, authentication, services access, communication, support, invoice issuance|
|Sign up form||Account creation, authentication, services access, communication, support, invoice|
|CPF / CNPJ / Equivalent ID||Invoice issuance|
|Country, City, Province||Invoice issuance|
|IP||Platform / System||Telemetry, analytics, support, service delivery|
3. What do we do with your data?
When you register on the PLATFORM, as part of the registration process, we collect some personal information that you give us, such as: name and email, for example.
When you access our website, we also automatically receive your computer’s internet protocol, IP address, in order to maintain and develop the services provided on our PLATFORM.
Email marketing will only be done if you allow it. In these emails you will be able to receive news and other updates, and may unsubscribe, if you wish.
Sometimes, you may receive confirmation emails sent automatically by the PLATFORM, these emails will never ask for your password or payment information.
The PLATFORM obtains your consent when you provide personal information such as name, email, for example, to complete: a user account, a transaction, make a purchase or ask for our help. After you proceed with any actions which provide us your data, we understand that you are in agreement with the collection of data to be used by our company to provide the PLATFORM’s services.
3.3. Third-party services
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them from their purchase-related transactions.
For these suppliers, we recommend that you read their privacy policies so that you can understand the way in which your personal information will be used by those suppliers.
In particular, keep in mind that certain suppliers may be located in or have facilities that are located in different jurisdictions than you or us. Thus, if you want to continue with a transaction involving the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which the service provider or its facilities are located.
Below is a list of some of our third-party providers with links to their respective privacy policies:
- Amazon AWS: https://aws.amazon.com/en/privacy/
- Netlify: https://www.netlify.com/privacy/
- Plausible: https://plausible.io/dpa
- Chatwoot: https://www.chatwoot.com/privacy-policy
- Hotjar: https://www.hotjar.com/legal/policies/privacy/
- Paypal: https://www.paypal.com/webapps/mpp/ua/privacy-full
When you click on links on websites hosted by the PLATFORM, they can direct you outside the PLATFORM. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.
We use encryption techniques on all pages, we do not store and do not have access to any user password in a readable format, all payment transactions are carried out by PayPal (and therefore we do not store payment information). Our servers are hosted on cloud systems that follow strict security standards.
If you provide us with your credit/debit card information, this information will be processed by third-party providers who follow generally accepted industry protocols, although no method of transmission over the Internet or electronic storage is 100% secure.
3.6. Cookies Policy
3.6.1. What Are Cookies
3.6.3. Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
3.6.4. The Cookies We Set
A) Account related cookies
B) Login related cookies
C) Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
D) Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
E) Surveys related cookies
F) Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
G) Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
3.6.5 Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including, Facebook and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
If the PLATFORM is acquired or merged with another company, your information may be transferred to the new owners so the service can continue to be provided.
For any further inquiries, the Portuguese version of this document prevails.